Process Mining: how to find a right use case
In this post, we’ll try to explore how to find the right use case for process mining. If you are new to Process Mining, you may read my last post on Process Mining.
Process mining can be used in multiple domains mainly where processes are defined. Below is a sample example from an automobile company from which use cases can be taken.
- Purchasing and Finance (improves compliance and automation rates)
- Development (reduces development cycle and increases standards)
- Change Management (improve transparency and product quality)
- Production (reduce throughput times and rework rates)
- Leasing (faster processes)
- User Experience (usage of products)
- Aftersales (optimization of customer touch points)
- IT (optimization of the IT system landscape)
- Data mining techniques are typically not process-centric
- End-to-end process models and concurrency are essentials for process mining
- Process mining assumes event logs where events have timestamps and refer to process instances
In the next post, we’ll try to go through Real-life Process Mining Session.
Thanks for reading!
Reference: Process Mining in Action Lars Reinkemeyer Editor Principles, Use Cases and Outlook